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Measurement, attribution and analytics

Search Data

Google Adds Chat Option To Business Search Results

Google is showing a 'Chat with' option in business search results, allowing users to contact businesses directly. This new feature may enhance user experience.

Original reporting · searchenginewatch.com

Original: “Google shows Chat with business option in search results”

Read “Google shows Chat with business option in search results” at Search Engine Watch →
Google shows Chat with business option in search results
Image: Search Engine Watch

How this was written. Clicktag wrote this article with a language model from Search Engine Watch’s reporting (model: @cf/meta/llama-3.3-70b-instruct-fp8-fast); it describes that reporting rather than adding to it. The original, linked above, is the full story.

Key points from Search Engine Watch’s report

  • Google is showing a 'Chat with' option in business search results.
  • The feature allows users to contact businesses directly through Google Messages.
  • A dedicated Message button is used to initiate conversations.

Google is introducing a new feature in its search results, according to Search Engine Watch. The feature allows users to chat with businesses directly through Google Messages.

This is made possible by a dedicated Message button that appears in business search results. The button enables users to initiate a conversation with the business.

The 'Chat with' option is displayed in search results, providing users with an alternative way to contact businesses. Search Engine Watch reported this development, which may impact how users interact with businesses online.

Questions and answers

How can users contact businesses through Google?

Users can contact businesses directly through Google Messages using a dedicated Message button.

What is the 'Chat with' option in Google search results?

The 'Chat with' option is a feature that allows users to chat with businesses directly through Google Messages.

Read the full story at Search Engine Watch More from Monday, November 9, 2026’s edition